Shipping Policy

Order Processing

All orders are processed after successful payment verification. Processing times may vary depending on product availability, customization requirements, and order volume.

  • Orders are typically processed within 1–3 business days.
  • Customized jewellery may require additional production time.
  • Orders are processed only on business days.

Shipping Timeframes

Delivery timelines vary depending on your location and shipping method selected during checkout.

  • Domestic deliveries generally arrive within 3–7 business days.
  • Remote locations may require additional transit time.
  • International shipping timelines may vary by destination country.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, tracking details will be provided through email or other available communication channels.

  • Tracking information is shared after dispatch.
  • Customers can monitor shipment progress online.

Delivery Delays

While we strive to meet estimated delivery dates, delays may occur due to weather conditions, carrier disruptions, customs clearance, holidays, or unforeseen circumstances.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses provided during checkout.

Damaged Packages

If your package arrives visibly damaged, please contact our support team promptly and provide relevant photographs for review.

Contact Us

For shipping-related inquiries, delivery assistance, or order tracking support, please contact us through our Contact Us page.